Web support team
0845 330 5565

Case Updates
0800 328 1717

Underwriting Team
0845 045 0455

Contact us

Our team is made up of five Business Development Managers based across Wales and the Borders, one of whom will become your personal point of contact at Principality. Each of our BDMs has over ten years’ experience in financial services, so you can be certain you’re calling on someone with the expertise you’re looking for.
 
Your Business Development Manager
If you have not yet been allocated a BDM, please contact our Intermediary Support on 0845 330 2377.
 
Key Account Manager Region Contact No. Email
Alan Browning West Wales 07767352566 alan.browning@principality.co.uk
Caroline Barrett South Wales 07798774538 caroline.barrett@principality.co.uk
Hugh Vaughan Hereford, Midlands, Worcester and Gloucestershire 07778165158 hugh.vaughan@principality.co.uk
Pred Owen Griffiths North Wales, Shropshire, Manchester and Liverpool 07918690582 pred.owengriffiths@principality.co.uk
Jason Newsway Head of Intermediary Sales 07767351283 jason.newsway@principality.co.uk
 
If your call relates to a new business enquiry, you can contact your business development manager or call our dedicated support team.
  • Mortgage underwriting number: 0845 045 0455
  • Mortgage case updates: 0800 328 1717
  • Broker web support: 0845 330 5565

Free legals
For all case-tracking queries, please contact our firm of in-house solicitors
John Collins by clicking on the link or call on 01792 773773.
 
Our Mortgage Service Centre is based in Cardiff with a dedicated support team able to handle most queries, whether you need information on our latest mortgage products or are following up an application. There’s always someone on hand to help.